Terms of Service

The terms that govern use of the Teqqed website and our general service relationship.

Agreement to these terms

These Terms of Service govern your use of this website and, where no separate written agreement applies, your interaction with services offered by Teqqed. By using the website, submitting an inquiry, or otherwise engaging with us, you agree to these terms.

If we enter into a proposal, statement of work, order form, or other signed agreement with you, that agreement takes priority where it conflicts with these general terms.

Our services

Teqqed provides strategy, research, design, engineering, artificial intelligence, automation, content, and related advisory and implementation services. The precise scope, deliverables, timing, responsibilities, and fees for client work are defined in the applicable proposal or agreement.

We may improve, replace, or discontinue parts of the public website at any time. Information on this website describes our general capabilities and is not a binding offer or guarantee of a particular outcome.

Your responsibilities

You agree to provide accurate information, timely feedback, necessary access, suitable representatives, and materials you have the right to use. You remain responsible for business decisions, legal compliance, approvals, and the accuracy of information you ask us to publish or process.

You may not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape it in a way that burdens the service, or use our materials in violation of applicable law or intellectual-property rights.

Fees, invoices, and taxes

Fees, billing schedules, payment terms, and expenses for client services are stated in the applicable proposal or agreement. Unless that document says otherwise, invoices are due within fourteen days and fees exclude applicable taxes.

Late or non-payment may result in paused work, delayed delivery, withheld transfer of deliverables, or termination. You are responsible for reasonable costs incurred in collecting overdue amounts to the extent permitted by law.

Intellectual property

Teqqed retains ownership of its pre-existing materials, methods, know-how, reusable components, tools, systems, and general skills. Ownership or licence rights for project-specific deliverables are defined in the applicable proposal or agreement and usually become effective after full payment.

Unless agreed otherwise in writing, we may describe completed work and display non-confidential deliverables in our portfolio, credentials, awards submissions, and marketing. You may ask us in writing not to publish sensitive work before launch.

Third-party services and AI

Our work may use or integrate third-party platforms, hosting, software, data sources, open-source components, and AI services. Their availability, security, pricing, terms, and performance are controlled by their providers. You are responsible for licences and accounts assigned to you unless agreed otherwise.

AI-generated or AI-assisted output can be incomplete, inaccurate, or similar to content generated for others. We apply appropriate human review within the agreed scope, but you remain responsible for final approval and for specialist legal, regulatory, medical, financial, or other professional review where needed.

Confidentiality

Each party must protect non-public information received from the other and use it only for the relevant relationship. This obligation does not cover information that is public through no breach, already lawfully known, independently developed, or lawfully received from another source.

A party may disclose confidential information where required by law, after giving notice where legally permitted. Separate confidentiality terms in a signed agreement take priority.

Disclaimers

We perform services with reasonable professional care. Except for express commitments in a signed agreement, the website and its content are provided as available, without warranties that they will be uninterrupted, error-free, fit for a particular purpose, or produce a specific commercial result.

Nothing on this website is legal, financial, tax, medical, or regulatory advice. You should obtain qualified advice for decisions that require it.

Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential loss, or for lost profits, revenue, goodwill, anticipated savings, or data, arising from these terms or the website.

Where liability cannot be excluded, Teqqed’s aggregate liability under these website terms is limited to the amount you paid us for the service directly giving rise to the claim during the six months before the event. These limits do not apply where exclusion or limitation is prohibited by law, including liability for fraud or wilful misconduct.

Suspension and termination

You may stop using the website at any time. We may restrict access where reasonably necessary to protect the website, other users, or our rights, or where these terms are materially breached.

Termination of client work, including payment for work performed and treatment of work in progress, is governed by the applicable proposal or agreement. Provisions that by their nature should continue, including payment, intellectual property, confidentiality, disclaimers, and liability limits, survive termination.

Governing law and general terms

These terms are governed by the laws of the Netherlands. Unless mandatory law requires otherwise, disputes will be submitted to the competent courts in the Netherlands after the parties first make a reasonable effort to resolve the issue directly.

If part of these terms is unenforceable, the remaining terms continue to apply. A failure to enforce a right is not a waiver. We may update these terms by publishing a revised version and effective date. Questions may be sent to hello@teqqed.com.